Dough Adventures currently delivers products to India Post-serviceable PIN codes and selected serviceable locations across India. Delivery availability depends on the destination PIN code and the coverage of our logistics partners.
Please verify whether your PIN code is serviceable during checkout before completing your purchase. We work with India Post to ensure that orders are handled carefully, transported safely, and delivered in suitable condition.
Delivery fees are determined by the weight of the order and the destination. The applicable charges will be displayed at checkout before payment is completed.
Dough Adventures may introduce free-shipping offers from time to time for orders that meet specified conditions, such as a minimum purchase value. Details of current offers will be available on the website.
Dough Adventures products are packed using packaging intended to help preserve product quality throughout transportation.
If an order arrives damaged or fails to meet the expected quality standards, customers should contact our support team within 24 hrs of delivery. Please include the order number and clear photographs showing the issue so that the matter can be reviewed and addressed.
Customers must provide a complete and accurate delivery address and contact details when placing an order. Incorrect or incomplete information may lead to delivery delays or additional charges.
If you need to change your delivery address after placing an order, please contact us at the earliest opportunity. We will make reasonable efforts to accommodate the request before the order is dispatched.
As our products are time-sensitive, please ensure that someone is available to receive the delivery at the specified address.
A maximum of 2 delivery attempts will be made. If delivery remains unsuccessful because the customer is unavailable or for other customer-related reasons, the order will be cancelled and not refunded.
After your order has been packed and transferred to the delivery partner, a shipping confirmation containing the tracking link or tracking number will be shared with you.
You may follow the shipment using the link sent through WhatsApp, SMS, or email. You can also check the order status through the website.
