Dough Adventures respects the privacy of visitors and customers using its website. We are committed to protecting personal information and using it responsibly to provide a smooth and secure shopping experience.
Information collected: We may collect personal information such as your name, email address, phone number, billing and shipping address, order details, transaction status, customer support communications, and website usage information, including IP address, browser type, and browsing activity.
Purpose of collecting and using information: The information collected may be used to process and deliver orders, confirm payments, provide order updates, respond to customer enquiries, manage returns and refunds, improve our products and website, prevent fraudulent activity, and meet applicable legal requirements. Promotional communications will be sent where appropriate consent has been obtained.
Sharing of information with third parties: We may share relevant information with trusted service providers, including payment gateways, delivery and logistics partners, website hosting providers, and customer support or analytics services, where necessary to operate our business. Information may also be disclosed when required by applicable law. We do not intend to sell customers’ personal information to third parties.
Use of cookies and tracking technologies: Our website may use cookies and similar technologies to maintain shopping sessions, remember preferences, improve website functionality, understand visitor activity, and enhance the shopping experience. You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.
Payment information: Payments may be processed through secure third-party payment gateways. Dough Adventures does not intend to store complete card details or sensitive payment credentials on its own systems. Payment information is handled according to the security practices and privacy policies of the relevant payment provider.
Measures for protecting information: We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. Access to customer information is limited to authorised personnel and service providers who need it for legitimate business purposes. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Customer privacy rights: Subject to applicable law, customers may request access to their personal information, correction of inaccurate details, deletion of information where legally permissible, withdrawal of consent where processing is based on consent, and an end to promotional communications. Customers may contact us to raise privacy concerns or submit a complaint. Certain information may need to be retained to fulfil legal, accounting, or contractual obligations.
Updates to this Privacy Policy: Dough Adventures may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws. Any revised policy will be published on our website with an updated effective date. Customers are encouraged to review this page periodically.
For questions or concerns regarding privacy, please contact:
Email: manasi@doughadventures.in
Phone / WhatsApp: 8356919645
